While we understand life happens and schedules shift, we hold your appointments just for you & ask that if you must cancel or reschedule any appointment, you  provide us with 24-hour notice.  This way, our team professionals will be able to adjust their schedules accordingly and we may be able to accommodate clients on our waiting list.  We do, of course, understand that unavoidable issues come up and will do our best to work with you in case of an emergency, etc.  However, if last minute cancellations or ‘no shows’ become a habit, you will be charged a cancellation fee of 100% of service fee.